As a BMC Digital Workplace Catalog administrator, you can create, manage, and remove people groups for service request collaboration. Such groups may consist of individual users (if you want to select specific user accounts) and people groups (if you want to retrieve groups with multiple user accounts). You can also configure the visibility rule for the people groups that end users can add as collaborators.

Before you begin

Before creating people groups, make sure you are familiar with end-user collaboration in BMC Digital Workplace, see Collaborating with users on service requests and Enabling service request collaboration.